Waterproof Soft Cartop Carriers

For cars with rack or without rack
Installs easily - no tools
Folds small after use
 
800-276-6322  

RoofBag Soft Car Top Carriers
Security and Privacy Policy

Strict policies are in place at RoofBag.com to protect your purchase and your personal information.


SECURITY


Your RoofBag online purchase is a secure transaction.

When you order online, your information is encrypted with Secure Sockets Layer (SSL) 128-bit encryption technology, the strongest, most secure form of encryption generally used in Internet browsers in North America.

This encodes the information you send from your computer to our servers and avoids its detection by anyone other than RoofBag.com.

When you pay online, your credit card transaction is processed automatically and your credit card number never gets viewed by anyone and doesn't get stored in our servers.

Once your purchase is completed, you will receive instant e-mail notification of the transaction.

With all these safety layers in place: secure encryption, no human access to or storage of your credit card number, and instant notification, your online transaction is protected with maximum security.

OFFLINE PROTECTION

While we use encryption to protect sensitive information transmitted online and don't store your credit card information, we also protect your personal information offline (name, address, phone number if provided, e-mail address if provided).

Only employees who ship your order or provide customer service can access your personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders taken by phone are entered directly on the website, and no records are kept with your credit card number.

PRIVACY

Protecting and respecting your privacy is a high priority for us.

The only information that we collect from you while you visit our website is the information that is necessary to complete the purchase and ship your order: name, shipping address, credit card information, phone number (optional), and email address (optional).

Your credit card information is used by our credit card processor and never stored in our servers.

We'll use your e-mail address or phone number only to confirm payment and shipment of your order, or to contact you if we have trouble processing your order.

We will never use your contact information for any other purpose. We will never disclose or sell your information to third parties. We will never send unsolicited e-mails and will never use your phone number for marketing calls.

YOUR ACCESS TO THE INFORMATION WE KEEP

You can access and view the information kept in our website about you and your previous order(s) by logging into our website (click on "Returning Customer Login" on upper right corner of any page at RoofBag.com), entering your first and last name and clicking on the order number.

CONTACTING US

Placing your order online on RoofBag.com is the most secure way of entering your order. You can also place your order by phone if you prefer, by calling toll-free: 800-2-RoofBag (800-276-6322), or 619-662-0495, Monday through Friday, 7:30 AM to 4 PM Pacific Standard Time.

You can also contact us at the above numbers or via email at if you have any concerns or questions about our Privacy and Security policy.

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car top carrier
April Promotion

DISCOUNTED SHIPPING
$8 OFF
Ground - within USA

DISCOUNTED PRICES
20% - 40% OFF


All discounts applied automatically
as you shop

car top carrier
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Phone hours:
Mon-Fri 7:30 AM - 4 PM
West Coast Time
Current time: 7:43 PM
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car top carrier
Why a RoofBag
Car Top Carrier?

Savings:

• Save Fuel with RoofBag top carrier's original aerodynamic design.

• Save Cost when you buy factory-direct from RoofBag.com.

Efficiency:

RoofBag soft cartop carriers offer the capacity and efficiency of hard carriers, without their bulk, weight and high cost.

Convenience:

RoofBag car top carriers are simple to install, remove and store. Use with or without a roof rack. Access your gear with ease.

Waterproof & Durable:

Heavy-duty, double vinyl-coated polyester fabric is fully waterproof, won't rip or tear and is UV-resistant.

USA-made to last:

RoofBag car top carriers are manufactured in San Diego, California with US-quality, and sold world-wide exclusively through RoofBag.com.

Payment options:

We accept all major credit cards and PayPal.

A car top carrier from RooBag is waterproof and durable, and yet flexible    for easy handling and storage.

Secure payment:

• Your online payment is secured with SSL encryption technology provided by VeriSign (Symantec) the most trusted name in web security.

• We don't store your credit card information.

Same-day shipping:

Our rooftop carriers and accessories are always in stock and are shipped the same day you order (M-F before 3PM PST (UPS or Fedex), or before 10AM (USPS). Otherwise, next business day.

Choice of arrival date:

Enter your Zip code in box above, and choose from several shipping options and arrival dates.

You could have your cartop carrier tomorrow!

Guarantee

Top-quality manufacturing guaranteed with:

• 30-day return policy and
• 2-year warranty.

Customer Service:

• Our customer service is second to none, ready to assist you by phone, chat or email, before and after the purchase.

• Live telephone customer support M-F 7:30AM to 4:00PM PST.

• If you call outside these hours, your message will be returned the next business morning.

Customer Satisfaction:

Hundreds of customer reviews reflect the happy experiences of many thousands of satisfied customers.



RoofBag.com BBB Business Review





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